Japanese Auto Repair

Japanese Auto Repair is the best! They always get me in when I have a problem in need of immediate attention. A few days ago a series of five warning signs popped up when I was 40 miles from home and 15 miles from the nearest highway. I called them, and they let me bring my car right in. My car was ready in a few hours and the bill was not nearly as bad as I had feared. I am so glad I switched from the dealer's service department a few years ago.

Took my car to get an issue with the air conditioning fixed. $500 later they called to say it was fixed only to have the problem reappear the first time I turned on the AC. The guy I spoke with (Chris?) was defensive and said I'd need to bring back for more work without any nod towards the fact that they did shoddy work, inconvenienced me and didn't get it done right. I highly recommend that you take your business elsewhere.

I’ve had my 2007 Mazda3 there twice - both times, the work came in UNDER estimate. That never happens! They’re also super fast and great communicators. Love this place!

I've taken my Honda into Japanese Auto Repair twice now (for separate issues) and have been thoroughly satisfied with their work. Neither fixes have been cheap, but they've addressed the issues that brought me in which leaves me a happy customer. I will also note that the first issue I had, I had tried getting solved at the Honda dealership in Vancouver twice to no avail. Maybe it says more about the service department over there, but I do think it's a testament to the service provided at Japanese Auto Repair that I only had to take my car in once to them and they had it diagnosed and fixed by the end of the same day I had brought it in.

I went in about 6 months ago to get a timing belt replacement on my 1987 Nissan 300ZX Z31, and it went amazing. They were extremely friendly and welcoming, and we had a good chat. There was a problem however, in less that 4000 miles, my timing belt was destroyed (picture of that below), and that is a big problem considering that I have an interference engine, so I got it towed home, and looked at all of the visible belts... no damage. Then I took of the timing cover that covers the timing belt, and I saw my timing belt was rubbing on something and had started to burn. I was extremely scared about my car because I love my car more than anything. Last week, I went in and explained my situati…